About Us

We love great craft beer. We want everyone to be as passionate about it as we are – and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.

4-WEEK SABBATICAL| After every 5 years here you will receive an additional 4 weeks off to spend doing whatever you want.

STAFF DISCOUNT | 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe* (*don’t put your hoody in the fridge though)

BEER TRAINING | We love beer and we want you to love beer too, so we’ll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. We’ll also pay you more for each level you pass.

We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others’) for the environment.

About The Role

BREWDOG ARE ON THE HUNT FOR A RESERVATIONS MANAGER!

We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times.

We are looking for a Reservations Manager to support our team across our two sites in Brisbane. This is a role based out of our HQ in Murarrie with the expectation that there will be an element of travel between sites to best understand the different bars that we have and to build relationships with the teams, whilst understanding their specific needs,

You will report directly into the Head of Operations and Venue Managers, supporting their fantastic sites. There will also be a dotted line into the central Australian team so that you are able to stay fully up to date with company initiatives and to help drive exposure to nationwide focusses across the bars.

In this role you will be responsible for:

Arranging and coordinating events for the venues
Providing your bars with toolkits to deliver regular weekly/monthly programmes as well as large one off events
Ensure that the bars are staying on top of their social channels and helping to direct and guide them in getting the most out of their posts/plans.
Supporting the bars with their Christmas targets
Driving business from corporate events, private events.
Responding to all reservation enquiries to deliver the highest standard of customer service and drive sales.
Processing and opening a direct line of communication with all group reservations, bar teams and other relevant departments.

About You

THE BREWDOG CHARTER

IT'S ALL ABOUT BEER. NO COMPROMISE We make every BrewDog experience the best it can be.

CREATIVITY IS OUR UNFAIR ADVANTAGE New beers. New ideas. New standards.

WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK You get more done when you do it together.

WE LISTEN. WE LEARN No egos, just honesty and transparency.

WITHOUT US WE ARE NOTHING We play to win, and we have fun while we're doing it.

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