Location
Scotland
Department
Supply chain

About The Role

As our newest service and supply team member, you’ll manage customer orders, liaise with our logistics, planning and warehouse departments to organise and dispatch orders and provide top class after sales care.  If you are super organised, have great attention to detail and you are great with customers, this role would be perfect! 

Location: BrewDog HQ, Ellon or our Eurocentral (near Glasgow) Distribution Centre

Key Responsibilities:

  • Customer order processing
  • Primary contact for key international customers
  • Pro-actively notify customers / sales on product availability issues
  • Dispatching orders and preparing export documentation
  • Management and investigation of delivery queries
  • Invoicing and after sales care
  • Contribute towards good service levels and supply chain efficiencies
  • Onboarding new customer accounts

On the job training will be a big focus to provide you with the tools you need to satisfy BrewDog’s diverse customer portfolio.

About You

  • Extremely organised with exceptional time management skills
  • Ability to plan and structure your work and manage multiple activities
  • Able to work in a fast-paced environment and cope with high levels of change
  • Strong Communicator
  • Passionate about your customers
  • Be a team player but thrive just as brilliantly independently

Some key areas of experience are preferable however, we will consider candidates with transferable skills.

Desired but not essential:

  • Proficient in Microsoft Office & SAP
  • Understanding of basic planning principles and order and stock management.
  • Previous experience working in FMCG would be beneficial.
  • Understanding of international documentation requirements
  • Logistics experience

About Us

BrewDog exists for one very simple reason. To make other people as passionate about great beer as we are. With four breweries globally, a network of over 100 bars worldwide, and a passionate team of 2,000 beery disciples, we’ve grown up since we came howling into life in 2007 in a garage in the windswept north east of Scotland. Nowadays, we’re the UK’s biggest craft beer business and we’re on a mission to show that business can be a force for good.

We are the world’s first carbon negative beer business and are very proud to achieve certified B Corp status. We’re focused on making sure that we, and future generations, have a planet to brew great beer on.

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